Supporting the communities in and around Trowbridge, Bradford-on-Avon, Melksham, Westbury and Frome
Your Caring Career Starts Here
Join a team that's making a real difference
At Otter Homecare, we believe that providing outstanding care starts with valuing and supporting the people who deliver it — our amazing Care Professionals.
We offer more than just a job — we offer you the chance to grow, develop, and be truly appreciated for the work you do. With us, you’ll be part of a kind, supportive team where your contribution really matters.
Why we use the term "Care Professionals"
Benefits of Working With Us
We aim to provide care in a way which is kinder for both clients and our Care Professionals
Industry Leading Starting Pay
We truly value your time and dedication so we pay the highest hourly rate of £15 per hour from the start
Minimum 1 hr Visits
We believe that great care can't be rushed. All client visits are at least 1 hour long allowing you to establish genuine relationships and give the highest quality care to clients.
Grow with us
We encourage personal and professional development through a variety of in-house training programs, enabling you to level-up your skills and expertise.
Pay of £15 per hour
Experience preferred but not essential
Travel allowance 45p / mile
Free DBS check and uniform
Fully paid induction and training
Full and part time positions
Become an Otter Care Professional
At Otter Homecare we believe that care work is not just a job; it's a highly skilled profession that has the ability to transform lives. Join our team of dedicated care professionals and embark on a fulfilling career where your expertise is valued, and your compassion is cherished. Together, we can make a difference in the lives of those we serve. We offer:
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Industry leading pay
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Dedicated support from office team with 24/7 support
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Free DBS check, uniform
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Paid for training
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45p per mile transport allowance
We currently have openings for a number of Care Professional positions throughout Wiltshire and Somerset.
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What’s the difference between visiting care and live-in care?Visiting care means our Care Professionals visit you at scheduled times to help with daily tasks. Live-in care, on the other hand, offers 24/7 support with a Care Professional living in your home, ensuring constant care and companionship.
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What are the costs of home care?Our visiting care starts at £32.95 per hour, with a minimum of one-hour visits. Live-in care begins at £1,395 per week. Costs can vary based on your specific needs and the level of support required. We’ll provide a personalised quote after a free home assessment to ensure you get the best care plan.
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Is Otter Homecare available 24/7?Yes, Otter Homecare is available 24/7. We offer flexible support ranging from a few hours a week to full-time live-in care, including evenings, weekends, and overnight care, to meet your needs whenever you need us.
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What services does Otter Homecare provide?Otter Homecare provides a range of services including personal care, medication assistance, meal preparation, mobility support, companionship, help with hobbies, transportation, and household tasks. All services are tailored to meet your individual needs and preferences.
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What types of home care do you provide?We offer visiting care, live-in care, and specialist support for conditions such as dementia, stroke recovery, and Parkinson’s. Care is always tailored to individual needs.
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How do you select and train your Care Professionals?All Care Professionals are carefully recruited, DBS-checked, fully trained, and supported with ongoing training that goes beyond CQC requirements.
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Are you regulated?Yes. Otter Homecare is regulated by the Care Quality Commission (CQC) and is a member of the Homecare Association, ensuring we meet the highest standards.
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How do I arrange care for myself or a loved one?Call us directly on 01225 690022 and we’ll arrange a free home visit to create a personalised care plan. We’ll guide you through every step.
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Why do you have a minimum 1-hour visit time?We believe quality care takes time. A full hour ensures we never rush, allowing our Care Professionals to provide meaningful support and build genuine relationships with clients.
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What kind of training do you offer?We provide comprehensive training, starting with a full induction and practical skills training. Our continuous professional development includes advanced dementia training and opportunities for career progression, ensuring our Care Professionals are always growing and improving.
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What qualifications do I need to become a Care Professional?No previous care experience is required — just compassion, reliability, and a desire to help others. We provide full training and support.
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What pay and benefits do you offer?Our Care Professionals earn a basic weekday rate of £15 per hour, with enhanced pay for weekends and live-in roles. We also offer: Paid induction and ongoing training Paid mileage between visits Regular support and supervisions Career progression opportunities into senior and management roles Access to employee initiatives such as our “Otter Happy Hour” programme, where you can deliver something special for clients The reassurance of minimum one-hour visits — giving you time to provide real care without feeling rushed We believe in valuing our Care Professionals with fair pay, meaningful benefits, and genuine career growth.
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What are the working hours like?We offer flexible shifts to fit your lifestyle, including full-time, part-time, evenings, and weekends.
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Do I need my own transport?A driving licence and access to a car are preferred, as most roles involve travelling between clients. In some areas, walking or cycling rounds may be possible.
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What is the application process?Apply online or call us. We’ll arrange an informal chat, followed by an interview and checks. If successful, you’ll complete training and shadowing before starting with clients.
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How much do you pay?The starting pay for a Care Professional at Otter Homecare is £15 per hour.
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What does the role of a Care Professional involve?You’ll support clients with daily living — from personal care, medication, and meals to companionship, hobbies, and helping them stay independent.
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Are there opportunities for career progression?Yes. Many of our team move into senior roles such as Senior Care Professional, Care Supervisor, or even management positions.
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What makes Otter Homecare different as an employer?We believe in care with time. That means minimum one-hour visits, extra training beyond industry standards, and treating our staff as valued professionals, not rushed workers.