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Care services that fit around your life

From a friendly weekly visit to round-the-clock live-in support, our care is personal, flexible and built entirely around you — here in Wiltshire and Somerset.

An Otter carer visiting a client at home
Visiting Care

Flexible visits, on your terms

From a quick daily call-in upward — friendly carers who help with everyday life and brighten the day.

  • Flexible visit lengths to suit you
  • Help with washing, dressing, meals and medication
  • Support getting out to appointments and activities
  • The same familiar faces, building real relationships
Learn about visiting care →
An Otter Care Professional supporting an older client at home
Live-in Care

Round-the-clock care, at home

Expert support day and night, from a dedicated carer who lives with you — a reassuring alternative to a care home.

  • A dedicated carer living in your home, day and night
  • One-to-one support and genuine companionship
  • Help with personal care, meals, medication and routines
  • Keep your home, your pets and your independence
Learn about live-in care →
An Otter Care Professional giving specialist support to a client at home
Specialist & Condition-led Care

Experienced, specialist support

Care plans built around specific conditions and tailored to change with your needs over time.

  • Experienced support for dementia, stroke and Parkinson's
  • Post-operative and fall recovery at home
  • Tailored care plans, reviewed as needs change
  • Care Professionals trained for complex needs
Conditions we care for →
Companionship and a friendly chat
Companionship

A friendly face and good company

Sometimes the most valuable care is simply someone to share the day with.

  • A friendly face and someone to talk to
  • Shared hobbies, walks and outings
  • Help around the home and with errands
  • Reassurance for families living further away
Learn about companionship →
Conditions we care for

Specialist support, close to home

A few of the conditions our Care Professionals are experienced in supporting — if you don't see yours, just ask.

Care you can trust

Peace of mind, built in

01

Fully CQC-regulated

Independently inspected against the highest national standards — never an unregulated introductory agency.

02

Our own carers

Directly employed and trained by us. No freelancers, no agency staff — just familiar, friendly faces.

03

Matched & consistent

The same small team of carers, who get to know you, your routine and the things that matter most.

Good to know

Frequently asked questions

After a free home visit we can usually begin within a few days — and sooner in urgent situations. We'll always be honest about what we can arrange and when.

Visiting care starts from £36 per hour, with flexible visit lengths from 30 minutes upwards; live-in care from £1,550 per week. You only ever pay for the time you use, with no travel or call-out fees. We'll talk you through clear pricing at your free assessment.

Yes — we're fully regulated by the Care Quality Commission (CQC) and a member of the Homecare Association. Our carers are directly employed and trained by us.

Absolutely. Care is built around your routine, with flexible visit lengths — from a short daily call-in through to live-in support.

We keep our team small and deliberately match consistent carers, so you see familiar faces who truly get to know you and your needs.

Trowbridge, Bradford-on-Avon, Melksham, Westbury, Frome and the surrounding villages. Not sure if you're in our area? Just give us a call.

Free, no-obligation assessment

Let's find the right care, together

Speak to a real, local person today — never a call centre. We'd love to help you or your loved one.

Book a free assessment Call 01225 690022
Free, no-obligation home visitA care plan built around youWe usually reply the same day
★★★★★ Rated 9.4 by families on homecare.co.uk
Regulated & accredited Regulated by the Care Quality Commission Member of the Homecare Association Reviewed on homecare.co.uk
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