Home · Care Services

Care services that fit around your life

From a friendly weekly visit to daily care, nights, or someone living in — our care is personal, flexible and built entirely around you, here in Wiltshire and Somerset.

What we help with

From everyday help to specialist support

An Otter Care Professional helping a client at home
Personal Care

The everyday things, done with dignity

Washing, dressing, the bathroom, medication and meals — the hands-on help that keeps someone comfortable in their own home.

  • Washing, bathing and dressing at their own pace
  • Medication prompts and administration
  • Continence support, discreetly handled
  • Meals, drinks and keeping an eye on appetite
Learn about personal care →
An Otter Care Professional with a client living with dementia
Dementia Care

Familiar faces, when memory is the hard part

Patient support from people trained for it — keeping someone safe at home, and keeping them themselves.

  • The same small team, so faces stay recognisable
  • Routines kept steady, because routine is reassurance
  • Help when the late afternoon gets harder
  • Practical support for the family too
Learn about dementia care →
An Otter Care Professional giving specialist support to a client at home
Condition-led care

A plan that changes as the condition does

Care plans built around specific conditions and tailored to change with your needs over time.

  • Experienced support for dementia, stroke and Parkinson's
  • Post-operative and fall recovery at home
  • Tailored care plans, reviewed as needs change
  • Care Professionals trained for complex needs
Conditions we care for →
Companionship and a friendly chat
Companionship

A friendly face and good company

Sometimes the most valuable care is simply someone to share the day with.

  • A friendly face and someone to talk to
  • Shared hobbies, walks and outings
  • Help around the home and with errands
  • Reassurance for families living further away
Learn about companionship →
Conditions we care for

If yours isn't listed, just ask

A few of the conditions our Care Professionals are experienced in supporting. The list isn't exhaustive and it isn't a test — most families describe the day they are dealing with rather than a diagnosis.

Care you can trust

Peace of mind, built in

01

Registered with the CQC

Fully registered and regulated by the Care Quality Commission — never an unregulated introductory agency.

02

Reviewed by the families themselves

9.5 out of 10 on homecare.co.uk, from 16 verified reviews — written by clients and their families, not testimonials we picked ourselves.

03

Our own, familiar faces

Directly employed, DBS-checked and trained by us — the same small team, who get to know you and your routine.

Good to know

Frequently asked questions

After a free home visit we can usually begin within a few days — and sooner in urgent situations. We'll always be honest about what we can arrange and when.

Visiting care starts from £36 per hour, with flexible visit lengths from 30 minutes upwards; live-in care from £1,550 per week. You only ever pay for the time you use, with no travel or call-out fees. We'll talk you through clear pricing at your free assessment.

Yes — we're fully regulated by the Care Quality Commission (CQC) and a member of the Homecare Association. Our Care Professionals are directly employed and trained by us.

Absolutely. Care is built around your routine, with flexible visit lengths — from a short daily call-in through to live-in support.

We keep our team small and deliberately match consistent Care Professionals, so you see familiar faces who truly get to know you and your needs.

Trowbridge, Bradford-on-Avon, Melksham, Westbury, Warminster, Frome and the surrounding villages. Not sure if you're in our area? Just give us a call.

Free, no-obligation assessment

Let's find the right care, together

A friendly voice, not a call centre. We'd love to help you or your loved one.

Book a free assessment Call 01225 690022
Free, no-obligation home visitA care plan built around youWe usually reply the same day
★★★★★ Rated 9.5 by families on homecare.co.uk
Regulated & accredited Otter Homecare's Care Quality Commission profile Member of the Homecare Association Associate member of Wiltshire Care Partnership Reviewed on homecare.co.uk