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Supporting the communities in and around Trowbridge, Bradford-on-Avon, Melksham, Westbury and Frome
Support for Families
Here for you, every step of the way
Choosing care for a loved one is one of the biggest decisions a family can make. At Otter Homecare, we’re not just here to provide care — we’re here to support, guide, and reassure you through every stage of the journey. Whether you’re arranging care for the first time, facing new challenges, or simply want to understand your options better, we’re ready to help.
Care For a Kinder Future
Kind, No-Pressure Advice
We understand that choosing care can feel overwhelming. That’s why we offer free, friendly consultations — with no obligation to proceed. We take time to listen, answer questions honestly, and help you explore the best options for your situation.
Clear, Transparent Information
We’ll explain: Costs and funding options, What to expect during visit, How our care services work, How to get started. All in plain language — no jargon, no surprises.
Practical Help Beyond Care
We can also assist with: Home safety advice, Equipment recommendations (e.g., mobility aids), Helping you navigate Local Authority or NHS support routes, Connecting you to trusted local partners (e.g., physiotherapists, dementia support groups)
Ongoing Family Updates
Through our secure Care App, you’ll have real-time access to visit notes, care tasks, and progress updates — helping you stay connected and reassured wherever you are.
A Family-Led Approach
At Otter Homecare, many of us have been family carers ourselves. We know the emotional ups and downs, the small daily worries, and the relief that comes from feeling truly supported.
Our team treats every client the way we’d want our own parents and grandparents to be cared for.
How We Support Families
01225 690022
You don’t have to have everything figured out. We’re here to offer a listening ear and practical advice whenever you’re ready.
Ready to Chat?
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