Meet the team

Jamie founded Otter Homecare after becoming the main carer for his father following a stroke. Twenty years living in Thailand — where caring for older loved ones at home is simply the way of life — shaped his belief in kinder, more personal care. He's currently completing a Level 5 Diploma in Health & Social Care and lives locally in Bradford-on-Avon.

Cherie has over a decade in the care sector, from Care Support Worker to Registered Manager. She's passionate about person-centred care and expert in compliance, quality assurance and developing her teams — fostering a culture of compassion and continuous improvement.

Maria brings 13+ years across hospices, hospitals and home care. Her calm, organised approach keeps care plans, referrals and family communications running with professionalism and compassion. She's passionate about helping people feel heard, supported and safe.

Brad joined us as a Care Supervisor, in a role that spans office and field — carrying out spot checks, client reviews and joining Care Professionals on visits. He brings many years of care experience and a passion for keeping our standards high for clients and staff alike. Before care, Brad was a chef — and he's already delighting the office with his culinary skills.

Abbey is an experienced care professional with 5+ years in domiciliary care and adult social care training. As our Home Care Trainer she ensures every new Care Professional is confident and well-prepared, with expertise in safeguarding, medication, manual handling and care planning.