Supporting the communities in and around Trowbridge, Bradford-on-Avon, Melksham, Westbury and Frome
Welcome to compassionate care and support across Wiltshire and Somerset
At Otter Homecare, we support families across Wiltshire and Somerset with care that’s personal, flexible and full of kindness. From specialist dementia support and live-in care, to everyday help with meals, medication, getting out to appointments, or simply sharing a cup of tea and a chat — our Care Professionals are there to make life at home easier and brighter.
Otter was born from the experience of suddenly becoming my father’s main carer after he suffered a stroke. That life-changing moment, combined with 20 years living and working in Asia — where I saw the deep respect shown to older generations — inspired me to create a more empathetic, personalised approach to care here in Wiltshire and Somerset.
Jamie Rowland-Jones
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We are members of
We are regulated by
Quality home care for your parents, your partner or yourself
What Our Clients and their Families Say
What Makes Us Different?
Our "Good Enough for Dad" Guarantee
How we can help
Our Care Professionals are trained to provide a wide variety of care related activities which may include any one or a combination of the following
Why "OTTER"?
Why Otter? We believe that Otters perfectly embody the characteristics which make our Care Professionals so amazing
Adaptable
Playful / positive
Caring
Fiercely protective
How to get started...
Its a simple process to get started with our dedicated care and support for you or your loved one
Stay Connected to the Moments That Matter
With the Otter Care App, you are always just a tap away from your loved one's care:
Check who's visiting today
No more wondering - see exactly when your Care Professional has been and when they're due.
Read real visit notes
From breakfast choices to how they're feeling today - its all recorded with care.
Access care records anytime
Easily view care plans, assessments and updates.
Know that medication has been taken
Be confident that medication has been given and personal needs met.
I can see who visited and what they did.
Now I know Mum's ok without having to call
This helps me stay involved from miles away
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Stay in the place you love – No need to leave your home sweet home or uproot your life.
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Keep your independence – Care fits around your routine and lifestyle, not the other way around.
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Pay only for the time you need – Support that’s flexible and tailored, without paying for more than you use.
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One-to-one attention – Your care is personal, consistent, and centred entirely around you.
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Stay close to your pets – Keep the comfort of your beloved companions right by your side.
Top home care benefits
Choosing the right kind of care can feel daunting. For many families, staying at home with the right support is not only the most comfortable option but also the most empowering. Here are five reasons why home care might be the best choice for you or your loved one:
Looking for a role where kindness and compassion are your superpowers? Join our team of Care Professionals supporting families across Wiltshire and Somerset.
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Flexible hours
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Competitive pay
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Full training and support
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A supportive team
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Industry leading pay
We currently have openings for a number of Care Professional positions throughout Wiltshire and Somerset.
Become an Otter Care Professional
